Defects covered. Proof required.

1-year limited manufacturer warranty.

Every FIT cover is warranted to the original purchaser against defects in materials and workmanship for one (1) year from the date of delivery. If a covered defect is confirmed, FIT will repair or replace the cover at our discretion.

• Stitching & seams — defects in industrial thread or welded seams under normal use
• Shell structure — delamination or structural failure of the shell that prevents protective use (cosmetic fading/scuffs are not defects)
• Magnet integrity (Magnetic Series) — magnets that lose function while the cover was installed with interior magnets per the Install Guide
• LOXX® integrity (All-LOXX® / kit / RV hybrid) — fastener failure while every base was bonded to the glass with the included polyurethane adhesive and the cover was LOXX’d onto those bases per the Install Guide
• Perfect-fit promise — if the cover was ordered for the correct year/make/model/trim and still does not fit that listed rig, we rebuild it (ordering errors are not covered)

Warranty requires a correct install.

Coverage only applies when the cover was installed as designed. Skipping adhesive or fasteners is not a materials defect — it voids the claim.

• Line the cover up, detach each base from the fastener, apply the included polyurethane bonding agent, and hold each base to the glass for 60 seconds — work around the cover (Install Guide)
• Let the bonded bases cure 24 hours before LOXXing the cover onto them
• Magnetic Series: interior magnets must be installed on the glass per the Install Guide (no LOXX glue step)

What’s not covered.

• Normal wear: rock chips, road debris marks, abrasion, scuffs — the cover is a wear item for glass protection
• Cosmetic UV fading or discoloration that does not affect protective function
• Wrong cleaner / high-pressure wash / car-wash brushes / solvents outside care instructions
• Use without interior magnets installed (Magnetic Series)
• All-LOXX® / kit / RV hybrid without the included polyurethane adhesive bonding every base to the glass, or without the cover LOXX’d onto those bonded bases
• Cover blew off, lost, or missing during highway / tow use without verified correct install photos — this is loss of product, not a materials defect
• Self-modified covers (cut-outs, straps over the cover, unauthorized holes, third-party hardware except FIT LOXX kit install)
• Tie-downs, ratchet straps, or ropes placed on/over the cover
• Severe weather / acts of nature (hail, fire, flood, falling objects, etc.)
• Incorrect year / make / model / trim selected at checkout
• Covers that changed ownership (warranty is non-transferable)
• Orders delivered before August 1, 2025 — outside the 1-year warranty window as of this policy; see goodwill / repurchase options below

Goodwill & out-of-warranty options.

We want to do right by customers — without becoming an open replacement program. Proof is required either way.

No casual email claims.

All warranty and goodwill requests must be submitted through the claim form below. Incomplete forms (missing install proof or vehicle photos) are closed. We aim to reply in 1–2 business days.

Warranty shipping: you pay shipping both ways on a warranty claim — sending the cover in for inspection, and the replacement back out. If we confirm a manufacturing defect, we cover both legs and reimburse what you paid to ship it in. Claims that turn out to be install error, wear, or damage remain the customer's shipping cost in both directions. Alaska, Hawaii, and Canada are calculated at the time of shipment.

Photos must show: (1) install proof — Mag: interior magnets on glass; All-LOXX® / kit / RV hybrid: LOXX® bases bonded to the glass with the included polyurethane adhesive and the cover locked on, (2) vehicle identity (year/make/model visible — data plate, badge, or clear full-vehicle shot matching the order), (3) full cover, (4) close-up of the issue. This protects honest customers and stops free covers for a different trailer.